Privacy Policy
Last Updated: 30-05-2026
MediGuide Worldwide (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy explains how we collect, use, store, and share your personal and medical information when you visit our website, contact us, or use our medical travel and patient coordination services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us assist you with your medical travel and treatment planning. The types of information we collect include:
Personal Information
- Full name, age, gender, and date of birth
- Contact details (email address, phone number, WhatsApp number)
- Residential address, country, and nationality
- Passport or government-issued ID details (when required for visa assistance)
- Emergency contact information
Medical Information
- Medical history, diagnoses, and treatment records
- Medical reports, scans, lab results, and prescriptions
- Information about current medications, allergies, and conditions
- Doctor and hospital preferences
- Second opinion requests and treatment consultations
Travel and Logistics Information
- Travel dates, accommodation preferences, and visa details
- Companion or family member information when accompanying patients
- Airport transfer and local travel requirements
Website Usage Information
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookie Policy section)
2. How We Use Your Information
We use your information solely for the purpose of providing medical travel assistance and improving our services, including:
- Reviewing your medical case and identifying suitable hospitals and specialists
- Coordinating consultations, treatment plans, and second opinions
- Sharing necessary medical information with our partner hospitals and doctors (only with your consent)
- Assisting with visa documentation, travel bookings, and accommodation
- Communicating with you via email, phone, or WhatsApp regarding your case
- Providing post-treatment follow-up and care coordination
- Improving our website, services, and patient experience
- Complying with legal, regulatory, and medical record-keeping obligations
3. How We Share Your Information
We treat your medical and personal information as strictly confidential. We share information only when necessary and only with:
- Partner hospitals and doctors — to facilitate consultations, treatment planning, and care delivery, with your explicit consent
- Service providers — such as travel agencies, visa consultants, and accommodation partners involved in arranging your medical trip
- Legal and regulatory authorities — when required by law, court order, or to protect rights and safety
- Trusted technology partners — such as secure cloud storage providers and communication platforms that help us operate our services
We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.
4. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- Encrypted storage of medical records and personal data
- Access controls limiting who can view your information
- Secure communication channels for sharing reports and documents
- Regular security reviews of our systems and processes
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information, subject to legal and medical record-keeping requirements
- Withdraw consent for processing your information at any time
- Opt out of marketing communications by clicking unsubscribe or contacting us directly
- Request a copy of your medical records and case file
To exercise any of these rights, contact us at the details provided at the end of this policy.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. You can control or disable cookies through your browser settings, though doing so may affect website functionality.
We may use third-party analytics services such as Google Analytics to track website usage in an anonymized form.
7. Data Retention
We retain your personal and medical information only for as long as necessary to:
- Provide our services and coordinate your treatment
- Fulfill legal, regulatory, and medical record-keeping requirements
- Resolve disputes and enforce our agreements
Once retention is no longer required, we securely delete or anonymize your information.
8. International Data Transfers
Because we coordinate treatment across borders, your information may be transferred to, stored in, or processed in countries other than your country of residence — including India, where MediGuide Worldwide is headquartered. By using our services, you consent to such transfers, which are conducted with appropriate safeguards in place.
9. Children’s Privacy
Our services may involve minor patients receiving medical treatment. In such cases, we collect and process information only with the consent of a parent or legal guardian. We do not knowingly collect information directly from children under 18 without parental consent.
10. Third-Party Links
Our website may contain links to third-party websites, including partner hospitals, payment gateways, and travel services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us:
MediGuide Worldwide Email: info@mediguideworldwide.com Phone / WhatsApp: +91 8639884769 Address: Gachibowli, Hyderabad, India
This Privacy Policy is effective as of 30-05-2026 and applies to all users of mediguideworldwide.com and our medical travel services.
Privacy Policy
Last Updated: [Date]
MediGuide Worldwide (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy explains how we collect, use, store, and share your personal and medical information when you visit our website, contact us, or use our medical travel and patient coordination services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us assist you with your medical travel and treatment planning. The types of information we collect include:
Personal Information
- Full name, age, gender, and date of birth
- Contact details (email address, phone number, WhatsApp number)
- Residential address, country, and nationality
- Passport or government-issued ID details (when required for visa assistance)
- Emergency contact information
Medical Information
- Medical history, diagnoses, and treatment records
- Medical reports, scans, lab results, and prescriptions
- Information about current medications, allergies, and conditions
- Doctor and hospital preferences
- Second opinion requests and treatment consultations
Travel and Logistics Information
- Travel dates, accommodation preferences, and visa details
- Companion or family member information when accompanying patients
- Airport transfer and local travel requirements
Website Usage Information
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookie Policy section)
2. How We Use Your Information
We use your information solely for the purpose of providing medical travel assistance and improving our services, including:
- Reviewing your medical case and identifying suitable hospitals and specialists
- Coordinating consultations, treatment plans, and second opinions
- Sharing necessary medical information with our partner hospitals and doctors (only with your consent)
- Assisting with visa documentation, travel bookings, and accommodation
- Communicating with you via email, phone, or WhatsApp regarding your case
- Providing post-treatment follow-up and care coordination
- Improving our website, services, and patient experience
- Complying with legal, regulatory, and medical record-keeping obligations
3. How We Share Your Information
We treat your medical and personal information as strictly confidential. We share information only when necessary and only with:
- Partner hospitals and doctors — to facilitate consultations, treatment planning, and care delivery, with your explicit consent
- Service providers — such as travel agencies, visa consultants, and accommodation partners involved in arranging your medical trip
- Legal and regulatory authorities — when required by law, court order, or to protect rights and safety
- Trusted technology partners — such as secure cloud storage providers and communication platforms that help us operate our services
We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.
4. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- Encrypted storage of medical records and personal data
- Access controls limiting who can view your information
- Secure communication channels for sharing reports and documents
- Regular security reviews of our systems and processes
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information, subject to legal and medical record-keeping requirements
- Withdraw consent for processing your information at any time
- Opt out of marketing communications by clicking unsubscribe or contacting us directly
- Request a copy of your medical records and case file
To exercise any of these rights, contact us at the details provided at the end of this policy.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. You can control or disable cookies through your browser settings, though doing so may affect website functionality.
We may use third-party analytics services such as Google Analytics to track website usage in an anonymized form.
7. Data Retention
We retain your personal and medical information only for as long as necessary to:
- Provide our services and coordinate your treatment
- Fulfill legal, regulatory, and medical record-keeping requirements
- Resolve disputes and enforce our agreements
Once retention is no longer required, we securely delete or anonymize your information.
8. International Data Transfers
Because we coordinate treatment across borders, your information may be transferred to, stored in, or processed in countries other than your country of residence — including India, where MediGuide Worldwide is headquartered. By using our services, you consent to such transfers, which are conducted with appropriate safeguards in place.
9. Children’s Privacy
Our services may involve minor patients receiving medical treatment. In such cases, we collect and process information only with the consent of a parent or legal guardian. We do not knowingly collect information directly from children under 18 without parental consent.
10. Third-Party Links
Our website may contain links to third-party websites, including partner hospitals, payment gateways, and travel services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us:
MediGuide Worldwide Email: info@mediguideworldwide.com Phone / WhatsApp: +91 8639884769 Address: Gachibowli, Hyderabad, India
This Privacy Policy is effective as of [Date] and applies to all users of mediguideworldwide.com and our medical travel services.
Notes for you before publishing:
- Replace
[Date]in two places with today’s date when you publish - Have a lawyer review this — medical/health information triggers extra obligations under HIPAA (US patients), GDPR (EU patients), and India’s DPDP Act 2023. The exact wording of consent and data transfer clauses should be verified
- Add a Cookie Policy page separately if you use analytics, marketing pixels, or remarketing — this policy references cookies but doesn’t list them in detail
- Verify your contact details — I used the address and phone from your homepage; update if anything has changed
- Consider adding a Data Protection Officer (DPO) contact if you handle a large volume of EU patient data
- If you process payments, add a section about payment data handled by your gateway (Razorpay, Stripe, PayPal, etc.) — they typically handle card data directly so you don’t store it
Privacy Policy
Last Updated: [Date]
MediGuide Worldwide (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy explains how we collect, use, store, and share your personal and medical information when you visit our website, contact us, or use our medical travel and patient coordination services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us assist you with your medical travel and treatment planning. The types of information we collect include:
Personal Information
- Full name, age, gender, and date of birth
- Contact details (email address, phone number, WhatsApp number)
- Residential address, country, and nationality
- Passport or government-issued ID details (when required for visa assistance)
- Emergency contact information
Medical Information
- Medical history, diagnoses, and treatment records
- Medical reports, scans, lab results, and prescriptions
- Information about current medications, allergies, and conditions
- Doctor and hospital preferences
- Second opinion requests and treatment consultations
Travel and Logistics Information
- Travel dates, accommodation preferences, and visa details
- Companion or family member information when accompanying patients
- Airport transfer and local travel requirements
Website Usage Information
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookie Policy section)
2. How We Use Your Information
We use your information solely for the purpose of providing medical travel assistance and improving our services, including:
- Reviewing your medical case and identifying suitable hospitals and specialists
- Coordinating consultations, treatment plans, and second opinions
- Sharing necessary medical information with our partner hospitals and doctors (only with your consent)
- Assisting with visa documentation, travel bookings, and accommodation
- Communicating with you via email, phone, or WhatsApp regarding your case
- Providing post-treatment follow-up and care coordination
- Improving our website, services, and patient experience
- Complying with legal, regulatory, and medical record-keeping obligations
3. How We Share Your Information
We treat your medical and personal information as strictly confidential. We share information only when necessary and only with:
- Partner hospitals and doctors — to facilitate consultations, treatment planning, and care delivery, with your explicit consent
- Service providers — such as travel agencies, visa consultants, and accommodation partners involved in arranging your medical trip
- Legal and regulatory authorities — when required by law, court order, or to protect rights and safety
- Trusted technology partners — such as secure cloud storage providers and communication platforms that help us operate our services
We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.
4. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- Encrypted storage of medical records and personal data
- Access controls limiting who can view your information
- Secure communication channels for sharing reports and documents
- Regular security reviews of our systems and processes
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information, subject to legal and medical record-keeping requirements
- Withdraw consent for processing your information at any time
- Opt out of marketing communications by clicking unsubscribe or contacting us directly
- Request a copy of your medical records and case file
To exercise any of these rights, contact us at the details provided at the end of this policy.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. You can control or disable cookies through your browser settings, though doing so may affect website functionality.
We may use third-party analytics services such as Google Analytics to track website usage in an anonymized form.
7. Data Retention
We retain your personal and medical information only for as long as necessary to:
- Provide our services and coordinate your treatment
- Fulfill legal, regulatory, and medical record-keeping requirements
- Resolve disputes and enforce our agreements
Once retention is no longer required, we securely delete or anonymize your information.
8. International Data Transfers
Because we coordinate treatment across borders, your information may be transferred to, stored in, or processed in countries other than your country of residence — including India, where MediGuide Worldwide is headquartered. By using our services, you consent to such transfers, which are conducted with appropriate safeguards in place.
9. Children’s Privacy
Our services may involve minor patients receiving medical treatment. In such cases, we collect and process information only with the consent of a parent or legal guardian. We do not knowingly collect information directly from children under 18 without parental consent.
10. Third-Party Links
Our website may contain links to third-party websites, including partner hospitals, payment gateways, and travel services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us:
MediGuide Worldwide Email: info@mediguideworldwide.com Phone / WhatsApp: +91 8639884769 Address: Gachibowli, Hyderabad, India
This Privacy Policy is effective as of [Date] and applies to all users of mediguideworldwide.com and our medical travel services.
