Let's Start a Conversation
Have questions about treatment abroad? Our care coordinators are available 24/7 to guide you through every step of your medical journey.
We're Here to Help
Reach out through any channel below. Our care coordinators speak multiple languages and respond around the clock to support international patients and families.
Working Hours
Available 24 hours a day, 7 days a week, for international patients across all time zones.
Languages We Speak
English, Hindi, Arabic, French, Russian, and Swahili — communicate in the language you're most comfortable with.
Communication Channels
Email, Whatsapp, Call & SMS
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Common Questions
Quick answers to the questions we hear most. Don’t see yours? Reach out — we’re happy to help.
How quickly will I receive a response?
Our care coordinators respond to all inquiries within 2 hours, 24 hours a day. For urgent medical questions, WhatsApp is the fastest channel.
Do you offer free initial consultations?
Yes. Your initial case review, treatment plan, and hospital recommendations are completely free of charge. You only pay for the treatment itself, directly to the hospital.
What information should I share when I contact you?
If you have medical reports, please share them along with your diagnosis, current treatment status, and any specific hospital or doctor preferences. The more detail you provide, the faster we can tailor your treatment plan.
Will my medical information stay confidential?
Absolutely. All medical records and personal information are handled with strict confidentiality. We only share your details with the specific hospitals you authorize.
Can you help with visa and travel arrangements?
Yes. We assist with medical visa documentation, invitation letters from hospitals, accommodation, airport pickup, local transportation, and language support throughout your stay.
Ready to Start Your Journey?
Get a personalized treatment plan and hospital recommendations within 24 hours — completely free.
